Shipping & Returns

SSA Stores Returns

ALL SSA Stores products are custom made on demand so we do not accept returns in most cases:

  • Any products produced and delivered as specified by you when you placed your order are not eligible for return
  • Clearance items, Free Samples or promotional items are not eligible for returns
  • Bulk orders produced and delivered as ordered or not eligible for return

We will accept limited returns and in some cases offer refunds for:

  • Items with manufacturer defects or blemishes
  • Items not produced as you ordered, including misspelled words or wrong colors
  • Items delivered in wrong color or size different from what you specified during ordering

For assistance please contact support at 509-435-2330 or email us at support@ssastores.com within 15 days of receiving your order. After 15 days from the date you received your order we will not be able to assist with returns but we are always glad to hear from you.

We may ask for a photo to help us determine if we made an error or if a product was indeed defective.

Defective Products:

Please contact us at 509-435-2330 or email support@ssastores.com within 15 days of receiving your order. We may ask for a photo to help us determine if a product is defective.

Changes and Cancelling

If you wish to change an order, the change request must be made before your order has begun being processed. If your order has already been processed we will not be able to change anything. Call us at 509-435-2330 or email us at support@ssastores.com to attempt to make any changes.

We are glad to cancel your order at any time before production of your order has begun. If your order has begun being processed we will not be able to cancel your order and it will be shipped as specified when you placed your order.

Changes or cancellations on bulk orders are only available the same day your order is placed.

Shipping Options

If you request shipment to a PO Box, APO or FPO it will be shipped via USPS. We currently only offer shipping in the United States.

Sometimes we experience delays in processing orders due to, but not limited to, holidays, demand, equipment failure, weather and unforeseen variables that could adversely affect the daily operations at SSA Stores.

USPS Priority Mail

All orders are expected to be produced and ready to ship in 5-15 business days. Business days are Monday through Friday, excluding holidays. We estimate customers will receive orders in 6 to 20 days from the date they ordered but no guarantees can be made as shipping times are dependent upon the mail carrier. An email confirmation with a tracking number will be sent when your order is shipped.

International Orders

We do ship orders to international addresses.

YOU ARE SPECIAL TO US!

Thank you for your order,

SSA Stores

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Create your free online apparel store in minutes at SSA Stores! Over 3,000 team and school spiritwear stores choose SSA Stores for their custom online apparel stores and custom merchandise stores. When you register for your free online apparel store you will raise funds from every sale. The best part is SSA Stores does all the work and we offer custom online stores for everyone. Open a team gear store, online school spiritwear store, online company apparel store, church or minstry fundraiser store and sell your custom branded apparel with your custom logo or school mascot. Its the easiest school and sports fundraiser on the planet! When you open your free online fundraiser store we process your orders, ship directly to your customers and you raise money!

We offer hundreds of specialty printed products with your logo. Open your free online team gear store, online college gear shop, school spiritwear shop, sports team apparel store today! SSA Stores is great for sports teams, high schools, coaches, middle schools, alumni associations, boosters, parent teacher associations, students and faculty. Purchase custom printed school shirts, sweatshirts, school logo hoodies, school tees, sports shorts, team gear, company apparel and hundreds of products offered exclusively by SSAstores.com. 

Don't forget about purchasing your football team and basketball team gear, baseball gear, hockey apparel, soccer, swimming, gymnastics, cheerleading and other custom online sports store mershcandise! For more information please contact SSA Stores, email support@ssastores.com or call 509-435-2330 Mon-Fri 7:00 am - 3:30 pm PST.

Create your free online store today. SSA Stores, "It's for eveyone!"